Thank you for choosing Nadine Interiors for interior design services. We are grateful for the opportunity to work with you to create a space that reflects your lifestyle and preferences! On this page, we explain how we handle your information, compliance with our design process, and Nadine Interiors marketing. By purchasing our services, you agree to the following:

Compliance with our Design Process:
By selecting our services at Nadine Interiors, you are agreeing to comply with our design process. This process includes providing us with necessary information about your lifestyle and space, which will enable us to design your space effectively. We kindly request that you reply to our information requests in a timely manner to ensure a smooth, efficient design experience.

If we do not receive a response from you within 90 days of our initial request for information, we will have to cancel your order without a refund. Please note that before such action, we will make 6 attempts to contact you via the email address you provided at purchase. We understand that occasionally our emails may end up in your junk folder, so we encourage you to check all folders for our messages. It is essential that you keep an eye out for our communication, especially if you have not heard from us within 2 business days of your purchase.

Design Delays:

We understand that unforeseen circumstances can arise, making it hard to meet deadlines or attend appointments. However, after a period of six months following your purchase, if you have been unable to finalize the design or reschedule your appointment, unfortunately your order will be canceled and your refund will be forfeited.

At Nadine Interiors, we are dedicated to delivering high-quality, personalized designs to our clients. In order to maintain efficiency and ensure timely completion of projects, we must adhere to this policy. If you find yourself facing unexpected delays or difficulties that may cause delays in the design process or appointment scheduling within the given timeframe, we encourage you to reach out to us immediately. We will be happy to assist you and explore alternative arrangements wherever possible.

At Nadine Interiors, we are passionate about the interior design and we aim to create beautiful designs that reflect who you are. We sincerely hope that you will be active through the design process by providing us with the necessary information in a timely manner. If you have any questions or concerns regarding any aspect of our services, please feel free to contact us.

Customer Service Policy:
We work hard to provide exceptional service to all of our clients, creating an inviting environment for collaboration and communication. We believe in the importance of respect and understanding between us and clients. We reserve the right to deny service to anyone who fails to comply with our standard operating procedures or acts disrespectfully. Misunderstandings can always occur, but we will always be committed to work through any issues we encounter before terminating our agreement. Our priority is to foster a positive working relationship and provide our clients with the highest level of satisfaction throughout the design process.

Changes to the Terms of Service:

We may update this Terms of Service document from time to time to reflect changes in our business practices or legal requirements. We recommend reviewing this document periodically to stay informed about any modifications.